Customer service: 010-551 04 70

Privacy Policy

JSG Cleaning Service

 

We at JSG Städservice want to be transparent in how we work and how we handle the information we collect about visitors via the website. Here we tell you how and why we process personal data and cookies on our website, as well as your rights and our obligations to you, as a visitor.

How we handle your data

Data controller:

JSG Städservice is the data controller for the processing of personal data on this website. This means that it is our responsibility to ensure that you as a visitor:

  1. Is aware of why and how we collect your personal data.
  2. Can make active choices to agree or refuse to the processing and storage of your personal data (we do not process your personal data without your consent).
  3. Can update their data.
  4. May be forgotten from the system and the information we process about you deleted.
  5. Can have any personal data we hold about you disclosed to you.
  6. Can request that we export your personal data when, for example, changing supplier.
  7. Keeping your personal data safe with us. We do not disclose it to third parties without informing you and explicitly authorizing how and why this is done.

Personal data management

 

JSG Städservice processes personal data about you as:

  • is a customer of ours or is a contact person or employee of a company that is a customer of ours, or related to a customer of ours,
  • visit and use our digital channels,
  • otherwise come into contact with us, for example by contacting our customer service or visiting our office
  • participate in specific marketing activities organized by us, such as competitions or customer surveys
  • JSG Städservice also processes personal data to handle and respond to legal claims and to fulfill legal obligations


This privacy policy describes how JSG Städservice as data controller processes your personal data and what rights you have in connection with it.

 

WHAT IS PERSONAL DATA AND PERSONAL DATA PROCESSING?

Personal data is any information that can be linked directly, or indirectly together with other data, to a living natural person. This means that a wide range of information such as names and contact details, IP addresses, purchase history and case information constitute personal data.

Processing of personal data is any operation performed on personal data, such as collection, storage, processing, use for different purposes, alteration or destruction of personal data.

 

PURPOSES, PERSONAL DATA PROCESSED AND LEGAL BASIS

If you are an existing customer of JSG Städservice (as a private individual or contact person or employee of a corporate customer), we process such personal data that is necessary to administer the customer relationship or fulfill agreements with you or with your company. Personal data relating to relatives of you as a private individual, such as cohabitants and children, may also be processed in connection with family services. Personal data may also be collected from and shared with partners if you choose to sign a specific agreement on benefits and offers from such partners and for the purpose of obtaining information about which customer group our partner has placed you in.

 

You participate in specific marketing activities organized by us, such as competitions or customer surveys

 

When you participate in specific marketing activities, such as competitions, customer surveys, seminars, events and other marketing activities organized by us, we process personal data that you provide to us. 

 

SECURITY TO PROTECT PERSONAL DATA

 

JSG Städserivce is committed to ensuring a high level of security for your personal data and to this end takes appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction.

 

DISCLOSURE OF PERSONAL DATA

 

JSG Städservice may engage external partners and suppliers to perform tasks on behalf of JSG Städservice, e.g. to provide IT services or assist with marketing, analysis or statistics. The performance of these services may mean that JSG Städservice's partners, both within the EU/EEA and outside the EU/EEA, have access to your personal data.

 

In the event that you choose to enter into a specific agreement on benefits and offers from JSG Städservice's partners, your personal data will be shared with such partners.

 

Companies that handle personal data on behalf of JSG Städservice must always sign agreements with JSG Städservice in order for us to be able to ensure a high level of protection for your personal data also with our partners. In relation to partners outside the EU/EEA, special protective measures are taken, such as signing agreements that include the standardized model clauses for data transfer adopted by the European Commission and available on the European Commission's website.

 

JSG Städservice may also disclose personal data to third parties, such as the police or other authorities, if it concerns the investigation of a crime or if we are otherwise obliged to disclose such information by law or government decision.

 

RIGHT TO INFORMATION AND RIGHT TO LODGE A COMPLAINT

You have certain rights in relation to JSG Städservice. If you wish to exercise any of these rights, please contact us at the contact details in section 7 below:

 

  • Right of access (record extracts) - a right to obtain confirmation and information about your personal data processing.
  • Right to rectification - a right to have incorrect data corrected.
  • Right to object - a right to object to our processing if it is based on legitimate interests or for direct marketing purposes.
  • Right to erasure - a right to have data removed. This right is limited to data that, by law, can only be processed with your consent, if you withdraw your consent and object to the processing.
  • Right to restricted processing - a right to demand that the processing of personal data be restricted, for example if you object to the accuracy of the data. While the accuracy is being investigated, JSG Städservice's access to the data is restricted.
  • Right to data portability - a right to request the transfer of personal data from one controller to another. This right is limited to data that you have provided to us yourself.
  • Right to complain - If you are unhappy with the way we process your personal data, please contact us in the first instance at info@jsgstad.com.
  • If you are not satisfied with the processing of your personal data, you always have the right to complain to the Swedish Authority for Privacy Protection, which is the supervisory authority in Sweden for personal data processing and data protection.